Information for New Students
Please be aware the information contained in this article is correct as of the 17/01/22 - for up to date information, please visit the University's support page.
Have you just started at MDX? Do you know who is here to support you, or what current health regulations are in the UK?
Don’t fret – in this short article we’ll outline exactly what support you can access as a Middlesex Student, where you can find it, as well as key information around stopping COVID spread in the UK.
COVID Regulations at Middlesex:
Wearing a Mask
It is now required that a face covering is worn in all teaching settings, in any indoor settings and at any events and organised activities. If you are exempt you may want to wear on your person or carry with you an exemption card, and we ask that all students be conscious that there will be other students and staff in this category. You can read more about exemptions and download a government exemption template here or collect an MDX card from the Security Office in the Quad.
Testing
It remains expected that everyone will test themselves every three days when coming to campus. Please register the result of your LFT with the NHS and if you receive a positive result, or if you have symptoms, please do remember to self-isolate in line with guidance.
MDXSU Representation
Officers
MDXSU has 5 Student Officers whose job is to represent you. These Officers are: Twinkle (MDXSU President), Abhishek (Vice President Business & Law) , Anastasia (Vice President Science & Tech), Jaudat (Vice President Health, Social Care & Education), and Nishtha (Vice President Arts & Creative Industries). These Officers lead Middlesex Students' Union (MDXSU) who campaign for and represent students at Middlesex University. Nominations are currently open in the annual MDXSU elections for our next Student Leaders - learn more and apply here.
Student Voice Leaders
Student Voice Leaders (SVLs) are course representatives for their year of their course. SVLs gather feedback from their cohorts and work with uni staff to improve their coursemates teaching & learning experience. Click Here to apply to become an SVL.
MDXSU Advice Service
This is a free, confidential service led by MDXSU and completely independent to the University. You can Make a Complaint or an Appeal to the University. We'll support you in responding to an allegation of Academic Misconduct, and we'll help get you represented at Disciplinary Hearings and we'll be there for you on other issues, such as welfare. Email studentadvice@mdx.ac.uk, or go to www.mdxsu.com/advice
International Student Support
MDX International Advice Service
For all general enquiries regarding life as an international student, you can email: intadvice@mdx.ac.uk. For urgent matters, call 020 84114507. Zoom appointments can also be given upon request.
UK Support for International Students
Click Here for useful resources on a range of topics (COVID-19, visas, immigration, healthcare, employment etc.), from the UK Council for International Student Affairs.
Financial Support
Paying your tuitions fees
Tuition fees vary according to the course. Look at your chosen course page for info. Click Here to get help online or Call +44 (0)20 8411 6400. Click Here to get support in your country.
EU Student Finance
As of the 30th July 2021, EU Students are no longer eligible for Student Finance England support, but you may be eligible for home country student finance. Please check with your regional office.
Opening a UK Bank Account
Opening a bank account will show evidence of funds to the UK Home Office. Click Here to find out what you need to do and documents you'll need to open an account.
Support Services
UniHelp
UniHelp is your first port of call for general student enquiries. Advisors will be able to refer you to the appropriate specialist team. Call them at 020 8411 6060 (UK) / 0044 208 411 6060 (international). Go to www.unihub.mdx.ac.uk/support/unihelp to book an appointment online.
LET
LET offers free help with: Academic writing in your assignments and your dissertation / Using statistics in your research / dissertation / assignments / Drug Calculation exams (for Nursing/ Midwifery students). Click Here to book a one-to-one online/phone tutorial.
DSA Study Needs
For a DSA Study Needs Assessment, or if you require a trainer for Assistive Technology Training, please call the Access Centre to book your appointment: 020 8411 5366 / 07792 663 197 or email adminac@mdx.ac.uk
Disability and Dyslexia Service
If you have a disability (including any specific learning difficulties), you can email disability@mdx.ac.uk for all general queries, call 020 8411 2502 or fill in the online enquiry form. Click Here for national support for disabled students.
Health and Wellbeing
Register with a GP
If you are NOT already registered with a GP, you can easily register online at Premier Medical Centre.
Student Welfare Advice
If you have any have any welfare concerns, you can contact the Student Welfare Advice Team (SWAT) at 020 8411 3008 or email welfare@mdx.ac.uk.
Counselling & Mental Health services
If you'd like to speak with someone about your mental health, complete this Call Back Request Form and email it to cmh@mdx.ac.uk.
Therapeutic Support
For access to therapeutic support from a Mental Health Adviser or a Counsellor, complete the Online Referral Form and someone will contact you to arrange an appointment.
Fika
Download Fika, a mental fitness app designed for daily use, and Togetherall, an online support platform which allows you to connect with others anonymously in a moderated forum, with self-help guides and courses to work on your mental health.
