Thank you very much for purchasing a ticket to one of our events.  Please note that all tickets are subject to the below terms and conditions, as well as any individual terms and conditions that each ticket may have.  You do not need to print this ticket, you can show the ticket on your phone at the front door.  

1. Please note all tickets are non-refundable.  If you are unable to attend an event for which you have bought a ticket you can transfer your ticket to somebody else.  Please email studentevents@mdx.ac.uk to inform us of this. 
2. Tickets can-not be sold on for more than they were originally purchased.  Doing so makes the ticket invalid and will result in you being unable to purchase tickets for future events.  If you need to transfer a ticket to somebody else as you are unable to attend an event you may ask for the original value of the ticket or less only. 
3. All of our club night events are strictly 18+ events.  To gain entry to these events you will need a valid ticket, your student card, and proof of age (valid Drivers’ license or passport). If you are a new student and do not have your student card, please have your student number to confirm your student status.
4. All events are for current Middlesex University Students only.  Each student is entitled to buy tickets for up to two non-Middlesex student guests.  Guests will need a valid ticket, proof of age (valid Drivers’ license or passport), and will need to signed in to the event.  Guests are the responsibility of the student who has brought them at all times, and actions, incidents, or complaints incurred by the guest will also impact their student ‘host’.  It is the responsibility of the guests and their ‘host’ to ensure that they are signed in to the event and make themselves known to the event organisers.
5. If you lose your ticket, please email studentevents@mdx.ac.uk.  If it is an online ticket you are able to re print your ticket, but each ticket can only be used once. 
6. By buying a ticket for one of our events and attending said event you agree to adhere by our Events Policies and Equal Opportunities Policy, which can be found on our website.  All of our guests and staff have the right to attend our events without fear of assault, intimidation, bullying, sexual harassment, or any other actions that may make them feel unsafe or unwelcome.  Any actions, activities, or behaviours, that breaches the above policies or makes another guest feel unsafe will result in you being ejected from the event and may result in you being banned from future events. 
7. Banning orders are issued by the Head of University Security and the Venue Manager of MDX House.  An appeal can be made to University Security, but their decision is final. 

To contact MDXSU regarding your order, please email mdxsu@mdx.ac.uk, or give us a call on 020 8411 6450.